Flexible
Free cancellation up to 2 days before arrivalThe reference rate. Your dates are not set in stone yet? Book with peace of mind.
Deposit of 50% at booking, balance paid 2 days before arrival (free cancellation deadline).
Rates & offers
in central Bordeaux
Booking direct here means the best rate, and having me by your side from your first message to your departure.
Why book direct?
Book direct for the best rate and a host who answers you
The best rate, guaranteed
You will never pay more by booking here than anywhere else. It is the fair price, with no middleman commission.
The most flexible terms
The most flexible cancellation terms are kept for guests who book direct, well beyond what the booking platforms offer.
One point of contact: me
No call centre, no chatbot. From your booking to your departure, I take care of everything myself, by phone, WhatsApp or email.
Our rates
Five ways to book your stay at Les Séraphines
From the most flexible to the best value, with homemade breakfast included in every rate.
Flexible group
Free cancellation up to 7 days before arrival, 3 rooms or moreThe same flexibility as the Flexible rate, with a longer cancellation window for bookings of 3 rooms or more: families, groups of friends, seminars.
Deposit of 50% at booking, balance paid 7 days before arrival (free cancellation deadline).
Long stay
4 nights minimum, free cancellation up to 15 days before arrivalDesigned for longer stays: business trips, a wish to take your time in Bordeaux, or simply to unpack your suitcase for a while.
Deposit of 50% at booking, balance paid 15 days before arrival (free cancellation deadline).
Non-refundable
No cancellation or changesThe best-value rate, for dates you already know are certain.
Full payment (100%) at booking.
Whole-house rental
All 5 rooms, just for youA wedding, a family reunion, a company seminar, or simply a group that wants the house to itself: Les Séraphines can be rented in full, on request.
30% at booking, 30% 3 months before arrival, balance (40%) 30 days before arrival, which is the cancellation deadline.
Contact me for a quote Business offer, low season, solo traveller
20% off my best rate, for one person
An offer designed for solo travellers on business: 20% off my best rate for a stay of at least 4 nights, Sunday to Thursday or Monday to Friday. Valid from late October to late March, excluding the Christmas holidays. I choose the room myself, depending on availability.
This offer cannot be booked online: ask for it directly, by phone, WhatsApp or email.
Frequently asked questions
Before you book
I answer myself, in French, English, Spanish or Portuguese.
+33 7 72 30 40 22What is the difference between the Flexible and Non-refundable rates?
The Flexible rate lets you cancel free of charge up to 2 days before arrival. The Non-refundable rate, paid in full at booking, is the best value in exchange for a firm commitment.
How do deposits work?
Except for the Non-refundable rate (paid 100% at booking) and whole-house rental (paid in three instalments), I ask for 50% of the total at booking, by bank card. The balance is due on the free cancellation deadline of your rate. If you cancel within the deadline, the deposit is refunded automatically to the card used.
Is breakfast included?
Yes, homemade breakfast is included in all our rates.
Can I change my dates after booking?
Yes, as long as you are within the free cancellation period of your rate. Contact me directly, it is simpler than going through a platform.
How do I book the "solo business traveller" offer?
This offer is not available online: just contact me directly by phone, WhatsApp or email.
What happens if I cancel after the deadline?
I understand that the unexpected happens, and I am not a hotel chain: I always try to find a solution with you. As a rule, I try to re-let the room so that I can refund you, with an administration fee of at least €20.
Which payment methods do you accept?
Bank card (Visa, Mastercard, Amex), bank transfer and holiday vouchers (chèques vacances) are accepted for both the deposit and the balance. For the balance only, you can also pay in cash or by cheque.
Is there a minimum stay or are some arrival days restricted?
As a rule, I ask for a minimum of 2 nights for any stay that includes a Friday and/or Saturday night, and I do not accept Sunday arrivals. In high season (April to October) and over long weekends, the minimum stay is 2 to 3 nights. That said, I stay flexible: every rule has its exceptions, so just get in touch.
A special request
A question before booking?
Write to me or call me: I answer myself, in French, English, Spanish or Portuguese.